Privacy Policy
Effective Date: July 11, 2024
Introduction
At CUE, your privacy is paramount. This Privacy Policy details the methods and reasons behind the collection, use, storage, and disclosure of your personal and device information through our mobile application and related services (collectively referred to as “Services”). We handle personal data with care, respecting your privacy and complying with applicable laws and regulations.
Contact Information
For any questions, concerns, or requests regarding this Privacy Policy, please contact us via email at cuetheapp@PROTON.ME.
Consent
By accessing and using our Services, you acknowledge that you have read this Privacy Policy and consent to the data practices described herein. If you do not agree with this policy, please refrain from using our Services.
Information We Collect
Personal Information:
• Identification Data: Name, email address, date of birth, and location. These are essential for creating and managing your account.
• Astrological Data: Birth date, time, and place are critical for accurate astrological predictions and personalized insights.
• Payment Information: While we do not store credit card details, our payment processors handle your payment information securely.
Device Information:
• Technical Details: IP address, device type, operating system, and browser type to ensure compatibility and optimize our Services.
• Usage Data: Interaction with our Services, such as the features used and the time spent on the app, to help improve functionality and user experience.
How We Use Your Information
Your data is used to:
• Provide personalized astrological predictions and insights.
• Manage your account and communicate essential service updates.
• Enhance the security, operation, and management of our Services.
• Conduct analytical reviews and data analysis to improve our Services.
• Market new features or products based on your usage patterns.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to understand how you interact with our Services and to enhance and personalize your user experience. You may disable cookies through your browser settings, but this may limit your use of certain features.
Sharing of Information
• Service Providers: We contract with third-party service providers to perform certain services on our behalf, such as web hosting, data analysis, payment processing, and marketing initiatives.
• Legal Compliance and Protection: We may disclose your information when required by law, such as to comply with a subpoena or similar legal process, or to protect the rights, property, or safety of our company, our users, or others.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction.
International Data Transfers
Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. By using our Services and providing us with your information, you consent to this transfer, storing, and processing of data.
Your Rights
You have the following rights concerning your data:
• Access and Update: You can review and change your personal information by logging into your account and visiting your account profile page.
• Deletion: You have the right to request the deletion of your personal data, except where we are required to retain it by law or for legitimate business purposes.
• Restriction and Objection: You may request that we restrict the processing of your personal data or object to its processing under certain circumstances.
• Portability: You may request a copy of your personal data in a machine-readable format and have it transferred to another party.
To exercise any of these rights, please contact us at the provided contact details. We may require proof of identity for verification purposes before responding to any request.
Security
We take reasonable measures, including administrative, technical, and physical safeguards, designed to protect your personal information from unauthorized access, theft, misuse, and unauthorized modification, disclosure, or destruction. However, no security system is entirely secure, and we cannot guarantee the absolute security of your information.
Children’s Privacy
Our Services are not directed at individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information from our servers immediately.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, and other factors. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting the personal information we collect. Your continued use of the Services after any modification to this Privacy Policy will constitute your acceptance of such modification.
Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at cuetheapp@PROTON.ME or by mail using the details provided below:
CUE
651 N Broad ST STE 201
Middletown, DE 19709-6402
Additional Disclosures for California Residents
California residents are entitled to additional notices and disclosure regarding their rights under the California Consumer Privacy Act (CCPA). Please visit our CCPA Privacy Notice to learn more.
Additional Disclosures for EU Residents
If you are a resident of the European Union, you are entitled to certain information and have various rights under the General Data Protection Regulation (GDPR). These include the right to access, correct, delete, and restrict processing of your data. For more information or to exercise these rights, please contact our Data Protection Officer at cuetheapp@PROTON.ME.